In Diamond Administration, the Claims menu contains various options which can be configured to each Diamond customer's requirements. Options and their functions include:
Appraiser Maintenance: This enables you to add, edit and delete claim appraisers. You can also do this same function by using the Appraiser Maintenance button on the Appraisal screens (both Auto and Property).
Carrier Maintenance: Allows the "global" entry of carriers and / or adjusters your company uses.
Catastrophes: Allows users to set up and edit catastrophes for the Claim System.
Personnel: Allows you to set up claim users and their corresponding offices. Additionally, they can be listed as inside, outside adjusters, subro adjusters, SIU adjusters, administrators or administrative assistants.
Fire Maintenance: Used to set up commonly used fire departments that can be selected when entering a Loss Notice In Claims.
Firm Maintenance: Allows the global addition of any law firms or attorneys your company uses on a frequent basis for processing claims.
Form Setup: This is where claim "Batch Forms" are now set up in Diamond so that Claims can add multiple forms automatically to the Claim Detail level, Claimant level, or Feature level. If the "Process Batch Claim Forms" is selected during End of Day Processing, this finds all claims that have forms on them that have not been printed and generates an XML file for each claim and then marks the forms as printed.
Police Maintenance: Allows you to set up commonly used police departments which can also be selected when entering a Loss Notice in Claims.
Repair Shop Maintenance: This allows a user to globally enter repair shops in Diamond. Repair shops entered here can be used for selection when submitting a Loss Notice on a vehicle.
Payee: Claim Payee contains a sub menu having four topics.
The Claim Payee List is used to add individuals or entities, such as law enforcement agencies, auto body shops, etc., which your company frequently does business with into a system held list of payees. Once the information for an individual or entity has been added, it is available through the Claim Payee / Vendor List screen for future claim payments.
Claim Payee Phrase Setup allows users to add, edit or delete payee phrases that appear on claim checks (e.g., individually as husband and wife, individually as husband and wife and their attorney, etc.).
Claim Payee Change Reason Setup is used to add, edit and delete the generic phrases that are used in the Build Pay To The Order Of functionality on the Claim Transaction screens.
Claim Payee Sub Type Setup is used to identify the type of payee (e.g., adjuster, attorney, body shop, etc.). New payee subtypes can be added at the implementation level; they can only be edited in DiamUI Administration.