Note: Users must have authority to add, edit and / or delete repair shops (Claim Appraisals group).
This allows a user to globally enter repair shops in Diamond. Repair shops entered here can be used for selection when submitting a Loss Notice on a vehicle. After choosing the Vehicle tab, you may then click the Appraisal button to return the Claim Appraisal Detail screen. From there, you can select the Repair Shop Maintenance button and choose the repair shop on the Claim Repair Shop List screen.
To add a repair shop:
Choose the Claims / Repair Shop Maintenance selection from the Diamond Administration Tree View.
When the Claim Repair Shop List screen displays, select Add.
On the Claim Repair Shop List screen, the Active field defaults with a check mark indicating the repair shop is "Active," available for assignment.
Select the Name link. When the Edit Name screen displays, enter all name / phone numbers / address information for the repair shop.
After entries and selections have been made, select OK. The repair shop is added and displayed on the Claim Repair Shop List screen.
Repeat the steps to enter more repair shops.
To edit a repair shop:
Highlight the repair shop in the list view.
Choose Edit or double click the shop in the list view.
When the Claim Repair Shop List screen returns, make any changes necessary.
Click Save to retain the changes.
To exit the screen, click Close.
If you want to make a repair shop "Inactive:"
Highlight the repair shop in the list view.
Choose Edit or double click the shop.
When the Claim Repair Shop List screen returns, remove the check mark from the Active field by selecting it.
Click Save to retain the changes. The shop is now "Inactive" and not available for selection when assigning a repair shop in a claim.
To delete a shop:
Highlight the shop in the list view.
Choose Delete.
Answer Yes to the question,"Delete repair shop?" The shop is removed from the list view.
Note: When deleting a shop, it is not removed from the system entirely. Rather, its status becomes "Inactive" and the shop can be viewed by selecting the Inactive radio button at the bottom of the Claim Repair Shop List screen. To make the shop "Active," simply edit the shop and place a check mark in the Active field.