The Line of Business tab contains five sections (5) sections:
Additionally, there are six (6) other tabs to enter information:
Lines of Business is used for adding each line of business your company will be writing on a per state basis.
To add a line of business:
Click Add above the line of business section of the screen.
When the Add Line of Business screen displays, select the state from those listed in the combo box.
Next, choose the line of business from the combo box.
Choose Save. The line of business / state combination is displayed in the Line of Business list view.
Repeat this procedure for all lines of business / state combinations in your company.
If, for example, you have incorrectly selected a line of business / state combination:
Highlight the line of business / state combination and click Edit, or highlight and double click the combination to return the Edit Line of Business screen.
Select the appropriate state or line of business.
Choose Save. The Line of Business section returns with the amended information displayed in the Line of Business list view.
To remove a line of business / state combination entirely:
Highlight the line of business / state combination and click Delete.
Respond Yes to the confirmation screen: "Delete selected line of business?"
The line of business is removed from the Line of Business list view.
Note: Do NOT delete a line of business / state combination if there are any policies that exist in Diamond having the line of business / state combination.
Lockbox Address is used to change an existing lock box address that was entered in the Bank Account Setup: Lockbox Address function in Company Configuration Tool. This is done on a per company / state / line of business basis.
To change a lock box address:
Highlight the lock box address and click Select / Change.
Choose the account number from the combo box.
Click Select. The amended information is displayed in the Lockbox Address list view.
To remove a lock box address:
Highlight the lock box address and choose Delete.
Respond Yes to the confirmation screen: "Delete selected lock box address?"
The lock box address is removed from the Lockbox Address list view.
This function is reserved for use by Diamond Database Administrators (Insuresoft personnel only)
Reimbursement allows you to set up agency reimbursement amounts for specific types of reimbursements, such as MVR, CLUE or Credit Reports. Since these are set up by line of business, the amount assigned is a flat amount for all agents. After you have established the reimbursements here, the next step is to go to Diamond Administration: Agency Setup and add the reimbursement for each agent in the LOB group section.
To add a reimbursement:
Click Add.
When the Enter Reimbursement screen displays, enter a brief description.
Enter a dollar amount to apply to the reimbursement.
Choose Save. The screen is refreshed; continue entering any reimbursements / dollar amounts.
When finished, click Close.
All reimbursements are displayed in the list view. Repeat this procedure for adding any other reimbursements your company may have.
Highlight the reimbursement and click Edit, or highlight and double click the reimbursement to return the Enter Reimbursement screen.
Amend the description or the amount.
Choose Save. The list view returns with the amended information displayed.
To remove a reimbursement:
Highlight the description and click Delete.
Respond Yes to the confirmation screen: "Delete selected reimbursement?"
The reimbursement is removed from the list view.
To add an agency commission detail type:
Click Add.
When the Add Agency Commission Detail Type screen displays, enter a brief description.
Choose Save. The screen is refreshed; continue entering any other agency commission detail types.
When finished, click Close.
All commission detail descriptions are displayed in the list view.
Repeat this procedure for adding any other agency commission detail types.
Highlight the commission detail type and click Edit, or highlight and double click the commission detail type to return the Edit Agency Commission Detail Type screen.
Amend the description.
Choose Save. The list view returns with the amended information displayed.
To remove an agency commission detail type:
Highlight the description and click Delete.
Respond Yes to the confirmation screen: "Delete selected agency commission detail type?"
The description is removed from the list view.
The Pay Plan tab allows you to set up policy terms, billing methods, corresponding pay plans and types of bill-to's. Policy terms are selected when entering new business policies (Application Submission screen). Billing methods, pay plans and bill-to's are required selections on the Policy Control screen in the Billing Info section.
To add a policy term:
Click Add.
When the Select Policy Terms screen displays, choose the policy term from those listed in the combo box.
Choose Close.
The policy term is displayed in the Policy Term list view.
Repeat this procedure for all policy terms in your company.
To remove a policy term:
Highlight the policy term and choose Delete.
Respond Yes to the confirmation screen: "Delete selected policy term?"
The policy term is removed from the Policy Term list view.
Note: Do NOT delete a policy term if there are any policies that exist in Diamond having the policy term assigned to them.
Bill method allows you to determine how your policies will be billed.
To add a bill method:
Click Add.
When the Select Bill Method screen displays, choose the billing method from those listed in the combo box.
Choose Save. The billing method is displayed in the Bill Method list view.
Repeat this procedure for any other billing methods used by your company.
To remove a bill method:
Highlight the bill method and choose Delete.
Respond Yes to the confirmation screen: "Delete selected bill method?"
The billing method is removed from the Bill Method list view.
Note: Do NOT delete a bill method if there are any policies that exist in Diamond having the bill method assigned to them.
Pay plan is used to set up pay plans by are set up by: Company / State / Line of Business, Policy Term and Bill Method. These are the Pay Plans that you established in the Company Configuration Tool: Pay Plan Setup. Once you have set up your LOBs, policy terms and Bill methods, you can add Pay Plans.
Note: Prior to establishing your Pay Plans here, please ensure you have set up your Pay Plans in the Pay Plan Renewal Group function (Company Configuration Tool / Billing / Pay Plan Renewal Groups). That function allows you to assign Pay Plans that are alike (e.g., 4 "Pays") and place them in a group. When a policy renews, Diamond finds the Pay Plan in the group that is valid for the effective date of the renewal and assigns it as the Renewal Pay Plan on a policy. If there is more than one, Diamond finds the Pay Plans with the latest Renewal Start Date.
To add a pay plan for a Company / State / Line of Business, Policy Term and Bill Method, highlight the Pay Plan tab. From there:
Highlight the LOB, Policy Term and Bill Method.
Click Add.
When the Add Pay Plan screen displays:
Choose the Pay Plan from those listed in the combo box.
New Business Start / End Date: The dates entered here are compared to a policy's term effective date. (For example: NB Start Date = 01/01/2013 and End Date = 01/01/2014)
Renewal Start / End Date: The dates entered here are also compared to a policy's term effective date. (For example: Renewal Start Date = 01/01/2013 and End Date = 02/01/2014.)
Renewal Groups: Select the appropriate renewal group from the combo box. (Note: If a Pay Plan is not in the Renewal Group you have selected, a validation is returned on Save: "The selected Pay Plan must exist in the selected Renewal Group in order to add it to this company / state / lob. You can add the Pay Plan to the Renewal Group through the Pay Plan Renewal Groups' link under Billing.")
Hide for User Category: If you don't want certain personnel to see the Pay Plan (e.g., Guest), click in the field.
View Pay Plan: You can review the Pay Plan prior to adding it by selecting this option from the toolbar.
View Renewal Group: Also, you can view the Renewal Group you are adding it to as well by selecting this option.
Choose Save. The pay plan is displayed in the Pay Plan list view.
Repeat this procedure for any other pay plans in your company.
When a Pay Plan is linked to a Renewal group and the policy renews, the system looks at the current Pay Plan and if it is in that Renewal Group, the system then determines the Renewal Pay Plan based on the following criteria:
This allows you to edit a Pay Plan:
Highlight the Pay Plan in the List View.
When the Select screen displays, make your changes.
Click Save to retain your entries.
Bill to allows you to set up, by line of business, a standard list of bill to types.
To add a bill to for a line of business:
Click Add.
When the Select Bill To screen displays, choose the bill to from those listed in the combo box.
Choose Save. The bill to is displayed in the Bill To list view.
Repeat this procedure to add any other types of bill to's for the line of business.
To remove a bill to:
Highlight the bill to and choose Delete.
Respond Yes to the confirmation screen: "Delete selected bill to?"
The bill to is removed from the Bill To list view.
Renewal Pay Plan allows users to add a renewal pay plan for each regular pay plan.
Note: BEFORE adding a renewal pay plan, you must first select the Company / State / Line of Business tab and select the Rate Version for the time period the renewal pay plan takes effect. Once you have highlighted the Company / State / Line of Business Rate Version, select the Pay Plan tab and set up your renewal pay plan.
Once you have selected the Company / State / Line of Business Rate Version, select the Pay Plan Tab.
Click Add.
Select the renewal pay plan from the combo box.
Click Save. The Renewal Pay Plan is added to the list view.
To see the details of the Renewal Pay Plan:
Highlight the pay plan and either double click or select Edit. The Add Pay Plan screen displays, showing all detail of the pay plan. All fields are protected on the screen; no changes may be made.
Click Close to exit the screen.
To delete a renewal pay plan:
Highlight the pay plan.
Click Delete.
Answer Yes to the question: "Delete renewal pay plan for this pay plan?" The pay plan is removed from the list view.
Once bank accounts have been set up in Company Configuration Tool: Billing / Bank Account Setup, bank accounts can then be assigned on a company / state / line of business basis. It is done by account number.
To assign an account:
Click Select.
When the Add Bank Account screen displays, choose the account number from those listed in the combo box.
Assign a corresponding Bank Account Use by clicking Add, selecting the check type from those listed in the combo box on the Add Bank Account Use screen (e.g., Return Premium, Agency Commission, Claim Checks, Claim Drafts, etc.), and choosing Save.
Choose Save. The bank name and account number are displayed in the list view.
Repeat this procedure to add any other accounts for the line of business.
To remove an account:
Highlight the account and choose Delete.
Respond Yes to the confirmation screen: "Delete selected bank account?"
The account is removed from the list view.
Once bank accounts have been assigned to a company / state / line of business, set up their corresponding use. These are used in processing checks (Agency Commission, Return Premium, Claims, Claims Drafts).
In the upper portion of the screen, highlight the line of business the checks are being processed for.
Highlight the bank account in the Accounts Assigned section to the left.
Choose Add.
When the Add Bank Account Use screen is presented, select the check type (use) from the combo box.
Click Save. The use is displayed in the list view.
Highlight the use in the list view.
Choose Edit.
When the Add Bank Account Use screen is presented, select a different use from the combo box.
Click Save. The amended use is displayed in the list view.
To remove an account:
Highlight the use and choose Delete.
Respond Yes to the confirmation screen: "Delete selected use from this account?"
The account is removed from the list view.
These are for inquiry purposes only. If a new version is added for rating, underwriting or forms, a script is run. When a script is run, it determines what versions have been created and, in turn, populates these tabs with the version information.
This allows companies to change the effective dates of their company specific detail settings so that they can test their system using live data before a "Go-Live" and then modify the dates back to the actual effective dates for the "Go-Live." This also allows the Insuresoft developer to only code company specific details once by calling the Policy Detail settings and then simply adding a new detail setting version when the value or dates change.
When a policy is cancelled for non-payment, this function allows your company to establish Reinstatement Rules for collecting more premium and / or fees than what were originally due at the time the policy was cancelled. Reinstatement Rules are set up for each company / state / line of business.