Note: You must have the authority, "Reinstatement of Non-Renewal," (Policy Processing group) to do this transaction.
To reinstate a policy that has been non-renewed:
Access the client's policy.
From the Navigation / Transaction Links Pane on the left, click Reinstatement.
On the Transaction Information screen, enter / select the following:
Effective Date: Defaults to the system date; change if necessary. (Note: The effective date of the Reinstatement for the Non-Renewal must be the expiration date of the policy's term.)
Transaction Type: Select Reinstatement of Non-Renewal.
Transaction Source: Indicate the individual who initiated the transaction from the combo box.
Transaction Reason: Choose Reinstatement of Non-Renewal from the combo box.
Remarks: Enter any comments that apply to the transaction.
Reference: Transaction related reference code; entry is company specific.
Transfer To: Select either the User or Queue option button and choose the appropriate user name or user queue to which the transaction task is assigned.
Automatically Issue Transaction: Place a check mark in the field.
Submit the transaction. At this point, the system performs several internal checks to determine the completion of the transaction.
Click OK when the message, "Rating successful. Policy reinstated successfully," is displayed.
Note: If the reinstatement effective date entered is greater than the original policy expiration date, the following warning displays: "Transaction effective date outside of policy term." Select OK and enter a valid Effective Date. Submit the transaction again.