Note: You must have the authority, "Reinstate," to process a Reinstatement transaction.
Once a policy has been canceled, Diamond offers the opportunity to reinstate the policy. Unlike a policy rewrite, the recorded policy information (i.e., coverages, vehicles, locations, drivers, etc.) may not be changed when processing a reinstatement.
To reinstate a policy that has been cancelled:
Access the client's policy to be reinstated.
From the Navigation / Transaction Links Pane on the left, click Reinstatement.
Once the Transaction Information screen displays, enter or select the following:
Note: The effective date of the policy reinstatement must be equal to the policy cancellation date.
Transaction Effective Date: Defaults from the system date; change to the reinstatement date.
Transaction Type: Select Reinstatement.
Transaction Source: Indicate the individual who initiated the transaction from the combo box.
Transaction Reason: Choose Reinstatement from the combo box.
Remarks: Enter any comments that apply to the policy reinstatement.
Reference: Transaction related reference code; entry is company specific.
Transfer To: Select either the User or Queue option button and choose the appropriate user name or user queue to which the transaction task is assigned.
Automatically Issue Transaction: Place a check mark in the field.
Submit the Reinstatement transaction.
Answer OK to the confirmation: "Rating successful. Policy reinstated successfully" At this point, the system performs several internal checks to determine the completion of the Reinstatement transaction.