Contents: This report provides Claims Management the coverage and claim level closure ratios for selected time periods, which can be daily, weekly, monthly, quarterly or yearly. Information included on the report is:
Adjuster Name
Coverage: Coverage Description
Open Coverages: Number of coverages opened during the reporting period. (These are new open counts, not pending / outstanding.)
Closed Coverages: Number of coverages closed during the reporting period.
Closing Ratio: Number of Coverages Closed (above) divided by Number of coverages Open = Closure Ratio.
Adjuster Summaries for each Adjuster, then Total Summary (All Adjusters:
Adjuster Name:
No. New Open All Coverages
No. Closed All Coverages
Coverage Closing Ratio
No. New Open Claims
No. Closed Claims
Claim Closing Ratio
All Adjusters Totals:
No. New Open All Coverages
No. Closed All Coverages
Coverage Closing Ratio
No. New Open Claims
No. Closed Claims
Claim Closing Ratio
Grouped & Sorted By:
Company / State / Line of Business
There are page breaks after each Adjuster Summary and a page break for All Adjusters Summary Totals.
Who Uses Report: This report may be used by Claim Management to monitor the closure ratios by coverage and claim levels, to track trends in claim closures for service and workload issues.
When to Run Report: Monthly; preferably after End of Month Processing has completed.
Input Parameters:
Period Start Date: MM/DD/YYYY (Starting Date)
Period End Date: MM/DD/YYYY (End Date)
Company: Single (With an Option for All)
State: Single (With an Option for All)
Line of Business: Single (With an Option for All)