Restricted Entity List Management

Note: To use the Fraud Prevention / Blacklist function, the system setting, "Fraud Prevention," (Policy / Fraud Prevention folder) must be set to "True." Users must also have the following authorities in the Diamond Administration group: "Fraud Prevention Restricted Entity List Access" and Fraud Prevention Restricted Entity List Management." To view and / or approve Fraud Prevention Search Log Records on the Employee Web, users must also have the authority, "Fraud Prevention Search Log Approval" in the Policy Processing group.

This allows users to manually add individuals or entities to an "uninsurable" list. Also referred to as "Blacklisting" or "Fraud Detection," some carriers have various reasons for wanting to know if a policyholder, driver, applicant or vehicle has previously been insured or made a claim under another policy. When an individual is added to the Blacklist AND a Search Type Configuration has been established as "Blacklist" in Company Configuration Tool / Fraud Prevention / Search Configuration, a policy will either stop from being issued or a warning will be displayed (depending on the "Action Type") selected there.

Add

To add an individual to the black list.

• Click Add.
• Enter the first name / last name (and middle name, if available), SSN and Driver's License Number.
• Reason: Select from the combo box.
• Remarks: Enter any narrative describing why the person is being placed on the black list.
• Click Save.

Edit

• Highlight the individual in the List View.
• Make any changes.
• Click Save.

Changes are retained.

Remove

• Highlight the individual in the List View.
• Click Remove.
• Answer Yes to the question: "The selected entry cannot be reversed. Do you want to continue?"

The individual is removed from the List View.