Note: You must have the authority, "Create CLUE Report," (Diamond Administration group) to access Claim Loss Data. Additionally, you should specify the path / directory to where the file is to be generated in the system setting, "CLUE Report File Path," (Choice Point folder) in the System Editor.
Claim Loss Data (C.L.U.E.) automatically generates information in a standardized format for the purpose of notifying C.L.U.E. of a loss occurrence.
From the Diamond Administration Tree View, select Create CLUE Report.
To begin the process:
CLUE Type: Select from the options in the radio boxes (e.g., Personal Auto, Personal Property) .
Reporting Period: Select a corresponding period for reporting purposes: Month or Year.
Date Range: Enter the date range to gather the C.L.U.E. information. C.L.U.E. information may be generated for a single day or for a range of days. (Generally, C.L.U.E. information is collected and reported on a monthly basis.)
Generate CLUE File: After making the appropriate selections, click Generate CLUE File. Diamond then gathers all information needed to create the output file. When complete, the system returns a confirmation screen: "<Name of File> # of Records Reported. Select the "View Latest CLUE File button to review the file." Click OK.
To view information gathered in the process, choose the View Latest CLUE File button. All records are presented for review. To exit the screen, select the "X" in the upper right corner.
Other option:
Browse CLUE Folder: This takes you to the directory / folder where the CLUE Reports are written to. You can select any of the files and click Open to view the contents of the file.