Note: You must have the authority, "Process EFT Returns," (Diamond Administration group) to access this function.
For clients and agencies that use Electronic Fund Transfer (EFT) as a method of payment, this function generates the file that will be returned, or imported, from their financial institution.
To import EFT transactions, select EFT / Process EFT Returns from the Diamond Administration Tree View.
File Name: Enter the name of the file that will be imported, or
Browse: Click Browse to return the Select EFT Return File screen for file selection.
When the Select Retail Lockbox File screen displays:
Look In: Select the directory / folder combination the file is being imported to.
Highlight the file in the folder, placing its name in the File Name field in the lower part of the screen.
Click Open. The Import EFT Return File screen returns with the selected file displayed.
To begin importing the file, click the Import button. Diamond begins importing the file and creates a workflow item for policies contained in the file.