The New Loss Notice screen allows entry of a claim for a specific policy.
Close - Exits the New Loss Notice screen and does not save entries made.
Submit - Submits the claim information entered.
Pend: This button is used to "Pend" a Loss Notice that is incomplete. When selected, Diamond returns a validation: "Pend Claim?" When Yes is answered, the system then presents another message: "Claim Pended. Access pending claims via the policy 'Claims' link or the 'Load Pending Claims' menu option." (Note: The Load Pending Claims menu option is accessed from the Claims menu item on the Diamond Home Page drop down menu.)
Data Fill - The Data Fill button's display is controlled by a system setting, "Data Fill," in the Diamond folder in the Diamond System Editor. If this is set to "True" (Enable), the Data Fill button is displayed. If set to "False," the button is not displayed. This is primarily used for testing purposes. When selected, it pre-fills all fields (optional and required) on the Loss Notice screen so repetitive information is avoided.
On the left side of the New Loss Notice screen, a Tree View is displayed in the My Navigator section. This allows you to advance logically through entering information for the Loss Notice.
Main: Used to record location, description, type of loss information, etc. on the claim.
Reported / Insured: Information on who reported the claim loss. If information is entered here, the information automatically populates the Parties tab. Names (Insured and Contact) as well as the date and time information on the initial reporting of the claim.
Vehicle / Property: Lists all vehicles / property on the policy. (The Vehicle tab is only displayed when the claim is being submitted on a personal auto policy.) If this is an Auto policy that has an Excluded Driver listed, the Excluded Driver is displayed in red when the Listed Drivers are displayed on the Owner / Operator tab.
Claimants: Information on the party or parties names, how they are associated, relationship (to insured) and involvement in occurrence. If you are adding a 3rd party, you are required to enter the party's name. Once saved, the claimant's name displays as a sub-link underneath the Claimant section in the Navigation pane. Clicking the Claimant Name (blue link), the Claimant popup window is displayed.
Witness: Used to add, edit or delete any witnesses listed on the claim and their relationship to the incident. You must have the authority to add, edit and / or delete a witness. If a witness has been added, the Witness Name displays as a sub-link underneath the Witness section in the Navigation pane. Clicking the Witness name (blue link), the Witness popup window is displayed.
Police / Fire: Information on responding police / fire personnel.
Notes: A free form field to use for entering any additional information about the claim occurrence.
Attachments: Used to attach any legal documents or forms.
Personnel: Individuals assigned to the claim, including: Office (where claim is being handled), Supervisor, Inside / Outside Adjuster, Subro Adjuster and SIU (Special Investigative Unit) Adjuster.