This function allows your company to send Credit Card Notices out when a Credit Card has been declined.
When setting up a Pay Plan that is a Credit Card (Payment Type = "2"), two (2) fields are shown:
Credit Card Decline Notice: Options are "0" - Do not send Credit Card Decline Notices and "1" = Send Credit Card Decline Notices. Set this to "1." A Credit Card Decline Notice will then be sent prior to a Legal / Final Cancellation Notice.
Credit Card Decline Notice Days: This is a numeric value; number of days a Credit Card Decline Notice is sent. When entering a numeric value here, this must be set to a value greater than the Legal Notice Option days.
Other fields that must be set:
Send Legal Notice of Cancellation: Make sure this is set to "1 - Send Legal Notice."
Legal Notice Days: Enter a numeric value (e.g., 10).
Cancel Option: You may set this to any one of the five (5) cancel options; do NOT use "0 - Do Not Cancel for Non-Pay."
"New Business" Policy entered.
Term = 6 Months / Date Effective = 11/01/2011 (Note: The Pay Plan has Legal Notice Days set to "10", Credit Card Decline Notice = "15" and Cancel Days = "15.")
Pay Plan = Credit Card / 1 Pay / 6 Month
Installment Rolls: 10/30/2011
Credit Card Decline Notice Sent: 10/31/2011
Assuming no payment is made:
Legal Cancellation Notice: Sent 11/06/2011
Final Cancellation Notice: Sent 11/16/2011