Waive Credit Balance Reversal

Note: Users must have the authority, "Waive Reversal Credit," (Billing group) to issue this cash adjustment.

The Waive Credit Balance Reversal cash adjustment allows a user to reverse a Waive Credit Balance adjustment when an insured wants their money returned via a Return Premium check.

To issue this cash adjustment:

1. Access the policy, and click Billing from the Quick Links Tree View.

2. Choose Reversal from the Adjustments screen.

3. Select the Accept button.

4. Confirm the selection by clicking Yes to the question: "Reverse Transaction?"

The system displays "Reversal of Waive Credit Balance," the amount and all other corresponding information as a line item on the Statement Display screen.