Reversal Converted Payments

Note: You must have the authority, "Reversal of Converted Payment," (Billing group) to process this cash adjustment.

The Reversal Converted Payment may be used when data has been converted and appears in the Converted History list view. This adjustment is similar to the Reversal adjustment used on existing policies.

1. Access the policy, and click Billing from the Quick Links Tree View.

2. Choose Reversal of Converted Payment from the Adjustments combo.

3. Confirm the selection by clicking Yes to the confirmation screen question: "Reverse transaction?" Choose the Yes button.