Note: You must have the authority, "Manage Billing Accounts," (Billing group) to issue an Account Bill transaction. Additionally, you must have authority to change the payor (Bill To).
Account Bill consolidates the billing process into one (1) invoice when an insured has multiple policies, thereby reducing the number of individual invoice mailings to insureds. Account Bill can initially be set up on a new business policy or it can be done as a billing transaction.
In this Help File, we explain how Account Bill functions as a billing transaction.
This Help File discusses:
Creating a New Billing Account
Manage Billing Accounts Toolbar
Making Payments on a Billing Account
Cash Adjustments
Special Notes About Account Bill Policies
Access the policy, and click Billing from the Quick Links Tree View.
Click Transaction on the Statement Display screen.
Select Manage Billing Accounts from the combo box.
Select Add Billing Account.
The name / address information is displayed on the Add Billing Account screen; select Save.
To link a policy or policies, click the grey radio button opposite each policy you wish to link.
Click Return to view the Statement Display screen.
On the policy you want to make a payment, select the Billing quick link:
Click Make a Payment.
In this example, we will look at posting an NSF against an account bill containing two (2) policies. Here is an example of what happens prior to processing the NSF transaction:
Total amount due on both policies = $1360.00
A payment is made for half of the total = $681.00
Policyholder's check is returned, marked NSF 12 days later.
Access the policyholder's account.
On the Statement Display screen, click the icon with the crossed red circle.
On the NSF screen, select the reason from the combo box.
Click OK to the question: "Payment was applied at the account level. The NSF must apply to each policy this payment was applied to. Do you want to continue with this NSF transaction for check <####>?"
When the Statement Display screen returns, the amounts towards both policies are backed out. If your company is set up to apply an automatic NSF charge, these are also applied to each policy.
Here are some special considerations given to Account Bill policies:
When an Endorsement is done that changes the policyholder's name, users can update BOTH the client information AND the payor information upon issuance of the Endorsement.
Refunds at the policy level do not trigger refunds for other policies in the billing account; configurable.
Transfer Credits at the policy level do not trigger transfer credits for other policies in the billing account.
Transfer Payments at the policy level do not trigger transfer payments for other policies in the billing account.
Waive Credit Balance at the policy level do not trigger waive credit balances for other policies in the billing account.
Waive Premium at the policy level do not trigger waive premium for other policies in the billing account.
Waive Service Charge at the policy level do not trigger waive service charge for other policies in the billing account; configurable.
Waive Miscellaneous Charge at the policy level do not trigger waive miscellaneous charge for other policies in the billing account.
Void Refund Check at the policy level do not trigger void refund check for other policies in the billing account; configurable.
Reversals are applied at the same level which the original action occurred (i.e., policy or billing account level). Only payments and NSFs may be reversed at the billing account level. If an NSF is applied at the billing account level, then it can only be reversed at the billing account level.
For ABT (Automatic Agency Book Transfers), all account bill policies move to the new agency intact.
Deletion of an account bill only occurs when no policies are linked and no outstanding invoices exist.