Note: You must have the authority, "Extend Cancel Date," (Billing group) to do this Billing transaction. If a user does not have this authority, they will receive a message: "You have not been authorized to extend the cancel date on a policy."
Account Bill Policies: For Account Bill policies, you must individually do the Extend Cancel Date Billing transaction on EACH policy in the account!!!
This allows users to change the cancel date on a policy that is in Legal Notice of Cancellation.
To change the due date on an invoice:
Access the policy, and click Billing from the Quick Links Tree View.
Click Transaction on the Statement Display screen.
From the Transaction Reason combo box, select Extend Cancel Date.
New Legal Date: Enter the date; entry format MM/DD/YYYY.
Click Accept.
A line, "Extend Cancel Date," is written to the Statement Display screen.
Additional Notes:
If the policy is not in Legal Notice of Cancellation, the system returns the following validation: "The Cancel Date can only be extended if the policy is in Legal Notice of cancellation. To extend the date of a Legal Notice that has not yet generated, use the 'Change Due Date’ billing transaction." Click OK to exit the validation.
If the legal date entered is less than the current date, the system returns the validation: "Please select a new legal date greater than or equal to today's date." Click OK to exit the validation.
If a policy has already been cancelled, the following validation is returned: "The Cancel Date cannot be extended on cancelled policies." Click OK to exit the validation.
Also, if payment is applied, a Rescission Notice generates if the (New Cancel Date - Legal Days) > (System Date + Rescission Days) when doing this Billing transaction.