Note: Users must have the "Claim Lookup," authority (User Setup: System Group) to access the Quick Claim Lookup.
From the Claims / Quick Claim Lookup menu on the Diamond Home Page, this option gives you an easy way of accessing your most recent claim (s). Once selected:
Recent: Defaults with the last claim you accessed. Displayed on the screen is the claim number / claimant. Choosing the down arrow to the right, shows up to ten (10) of the last claims you worked on or viewed.
Claim Number: Required; if a recent claim appears above, that claim number defaults here. If you wish to access a claim that does NOT appear in the list, enter the number here and click OK.
Note: In order to use this function, you must set the system setting, "Partial Claim Number Lookup," (Diamond Administration group) to "True." Also, the system setting, "Minimum Information Needed" (Diamond Administration group) needs to be set with a numeric value not less than three (3).